Customer Service Representative
2 days ago
In this exciting role as a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive top-notch support throughout their journey. As part of our dedicated team, you will work in a fast-paced environment, using innovative technology to dispatch and return equipment while providing an unparalleled customer experience.
Salary Information
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience, with opportunities for advancement and a $100 hiring bonus. In addition, you can earn up to $300 cash bonus by completing U-Haul's Equipment Inspection and Verification program.
Responsibilities
- Assist customers inside and outside U-Haul centers with products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
Required Skills and Qualifications
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits
- Career stability.
- Opportunities for advancement.
- Mindset App Reimbursement.
- Gym Reimbursement Program.
- Health insurance & Prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- MetLaw Legal program.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Dental & Vision Plans.
- Business travel insurance.
- You Matter EAP.
- LifeLock Identity Theft Protection.
- Critical Illness/Group Accident Insurance.
- Dave Ramsey's SmartDollar Program.
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