Senior Digital Product Operations Manager
2 weeks ago
Highmark Health is seeking a highly skilled Senior Digital Product Operations Manager to join our team. As a key member of our Digital Product Hub, you will play a critical role in driving digital transformation efforts and ensuring alignment with strategic objectives.
Key Responsibilities:- Manage the enterprise digital asset and capabilities inventory, maintaining and updating it as new assets and capabilities are deployed or decommissioned.
- Facilitate governance processes for the Digital Operating Model, including managing intake, assessing requests, and tracking progress and outcomes.
- Establish project plans with timelines, assign tasks, sequence dependencies, and ensure completion of deliverables.
- Maintain and promote the Digital Product Management Playbook, ensuring all digital roadmaps within each digital spoke are maintained according to the Playbook.
- Manage the enterprise end-to-end digital roadmap within the Digital Product Hub, providing transparency for stakeholders across the organization.
- Facilitate build/buy/partner evaluations for new digital capabilities and vendor integration evaluations for the Product & Health Experience department.
- Mentor less senior Digital ProductOps Managers.
- Bachelor's Degree in Business, Science, Technology, Design, Healthcare, or a related field.
- 5 years of experience in Product Management, Project Management, or Program Management.
- 3 years of experience with Agile Process Methodology.
- Master's Degree in Business, Science, Technology, Design, Healthcare, or a related field.
- 3 years of experience in the Healthcare Industry.
- 3 years of experience managing large, complex projects.
- Excellent written, interpersonal communication, and presentation skills.
- Demonstrated ability to work with minimal supervision with a high degree of organization and attention to detail.
- Proven track record of defining project requirements and delivering successful projects on schedule.
- Ability to lead and influence others within a matrixed organization.
English
Travel Requirement:0% - 25%
Physical, Mental Demands, and Working Conditions:Office-based
Teaches/trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
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