Lead Patient Care Coordinator

4 days ago

Tampa FL USA, United States Upperline Health Full time
About Us

Upperline Health is a leading provider of comprehensive and coordinated healthcare services. Our organization is dedicated to delivering high-quality integrated health services to patients in need through a skilled and compassionate team.

Benefits

We offer a range of benefits to our employees, including medical, dental, and vision coverage, 401K, and paid time off. Uniforms are also provided.

About the Patient Care Coordinator Role

Upperline Health is seeking a motivated and compassionate Lead Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This role will be based in Temple Terrace - Tampa, FL.

Lead Patient Care Coordinator Responsibilities
  • Provide exceptional patient care and ensure a positive experience for all patients.
  • Manage front desk receptionist duties, including answering phone calls, greeting patients, and obtaining required patient information.
  • Assist patients with scheduling appointments and maintain on-time appointment schedules.
  • Retrieve and file patient records as needed.
  • Collect payment from patients and maintain accurate patient records.
  • Responsible for office supply inventory, including checking, ordering, and stocking supplies.
  • Protect patient rights by maintaining confidentiality of patient records.
  • Contribute to team effort by assisting with additional duties and when support is requested.
  • May be required to travel to other office locations.
Lead Patient Care Coordinator Qualifications
  • Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
  • Prior experience working in a podiatric or orthopedic practice is preferred.
  • Medical billing and coding experience is highly preferred.
  • Bilingual Spanish is highly preferred.
  • Experience working in an EMR, Athenahealth is preferred.
  • Must be an effective communicator with excellent grammar and interpersonal skills.
  • Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction.
  • Demonstrated experience as a motivated and dedicated team member with a stable work history.
  • Thrives in a fast-paced collaborative environment.
  • Reliable transportation and the ability to pass a drug test and a background check is required.

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