Telehealth Specialist

1 month ago


Boise, Idaho, United States St. Luke's Health System Full time
About the Role

We are seeking a highly skilled and detail-oriented Telehealth Specialist to join our team at St. Luke's Health System. As a Telehealth Specialist, you will play a critical role in providing non-clinical support and service to our telehealth programs, physicians, clinical staff, patients, and units throughout the region.

Key Responsibilities
  • Provide professional-level support activities in one or more functional areas within an assigned department/unit.
  • Use established procedures to perform assigned tasks, including documentation and oral communication with healthcare team members and others throughout the organization and region.
  • Prepare, compile, and maintain technical and operational records for all telehealth programs.
  • Maintain inventory and order supplies as necessary.
  • Assist in gathering patient information between telehealth services and units/programs both internal and external to the organization.
  • Organize the flow of information to maximize timely feedback, including the management of high volumes of telephone calls and electronic messages.
Qualifications
  • High School Diploma or equivalent.
  • 6 months experience.
  • At least one year customer service preferred.
What's in it for you

At St. Luke's Health System, we care about our employees and offer a robust benefits package to support their well-being. This includes a competitive salary, retirement plans, and financial and physical wellness options, such as on-site massages, on-site counseling, and access to the Virgin Pulse Wellness tool.

We are an equal opportunity employer and do not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.


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