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Clinical Specialist in Cardiac Rhythm Management
2 months ago
About Abbott: Abbott is a leading global healthcare organization dedicated to enhancing the quality of life for individuals at every stage of their health journey. Our extensive range of innovative technologies encompasses diagnostics, medical devices, nutritionals, and branded generic medicines, with a workforce of 114,000 professionals serving communities in over 160 countries.
Our Commitment: We are passionate about improving heart health and advancing treatment options for those affected by cardiovascular diseases. As a frontrunner in Cardiac Rhythm Technologies, we develop groundbreaking medical solutions that empower individuals to regain their health and return to their daily lives more swiftly.
Role Overview: In this position, you will operate under general supervision, providing advanced engineering, sales, educational, and technical support in response to intricate inquiries from healthcare professionals, patients, and sales teams regarding CRM products. Your work will require a high level of independence and the ability to identify and implement effective business practices.
Key Responsibilities:
- Utilize independent judgment to plan, organize, and execute tasks while monitoring performance and reporting progress to management.
- Serve as a senior clinical liaison between the medical community and the organization.
- Establish and maintain credible business relationships with clients, sharing product expertise as needed.
- Identify customer needs and product performance insights to influence sales growth and account service.
- Provide engineering, sales, education, and clinical support for complex field inquiries on an as-needed basis.
- Lead training sessions and programs on CRM products for healthcare professionals.
- Offer insights and feedback to management regarding market trends and future product developments.
- Assist with CRM implant case coverage and provide backup support to sales representatives in various capacities.
- Mentor and guide less experienced Clinical Specialists, fostering their professional development.
Qualifications:
- Bachelor's degree in Bio-Medical Engineering or a related field, or equivalent healthcare experience.
- Ability to achieve certification on SJMSC CRM products.
- 0-2 years of relevant experience with a solid understanding of cardiology and cardiac procedures.
- Advanced knowledge of cardiac pacing systems and familiarity with cath lab and operating room protocols.
- Strong analytical, organizational, and communication skills, with the ability to work independently and manage multiple tasks effectively.
- Proficient in personal computer applications, including Microsoft Office, for developing presentation materials.
What We Offer: At Abbott, we provide a fulfilling work environment that can evolve into a rewarding career. Our offerings include:
- Comprehensive training and career development programs.
- Competitive compensation and retirement plans for financial security.
- Health and wellness initiatives, including medical, dental, and vision coverage.
- Paid time off and a supportive work-life balance.
Abbott is an Equal Opportunity Employer, committed to fostering a diverse workforce.
