Senior Program Manager and Coordinator
2 days ago
We are seeking a highly organized and compassionate individual to fill the role of Senior Program Manager and Coordinator. The ideal candidate will have experience managing programs and services for individuals with disabilities, ensuring compliance with Minnesota's 245D Home and Community-Based Services standards.
This dual role will be responsible for overseeing the provision of person-centered services, coordinating staff, and maintaining high-quality care for individuals receiving services.
Key ResponsibilitiesSenior Program Manager Responsibilities- Ensure compliance with 245D licensing standards, including service planning, staff qualifications, and service delivery.
- Oversee the day-to-day management of services provided to individuals with disabilities.
- Develop and implement policies and procedures to maintain quality services in accordance with state and federal regulations.
- Train, supervise, and evaluate direct support staff to ensure they meet the necessary qualifications and performance standards.
- Manage incident reporting, tracking corrective actions, and ensuring resolution in a timely manner.
- Monitor service delivery to ensure services are delivered according to the individual's support plan.
- Collaborate with case managers, families, and other stakeholders to ensure individual needs are met.
- Coordinate the development and implementation of individual service plans (ISP) in collaboration with individuals receiving services, their families, and other stakeholders.
- Monitor and evaluate the effectiveness of services and supports provided to ensure person-centered outcomes.
- Facilitate meetings with individuals receiving services, families, and interdisciplinary teams to assess progress and adjust service plans as needed.
- Provide ongoing support and supervision to staff members, including direct support professionals (DSPs), ensuring they follow individualized care plans and regulatory guidelines.
- Ensure all documentation is accurate, timely, and compliant with 245D requirements.
- Act as a liaison between individuals receiving services, their families, county case managers, and other professionals.
- Education: Bachelor's degree in social work, psychology, nursing, or a related field. Equivalent experience may be considered.
- Experience: Minimum of 2 years of experience in a supervisory or managerial role within a 245D licensed program or similar environment.
- Licensure/Certifications: Must meet the qualifications for a Designated Manager and Designated Coordinator as outlined in Minnesota Statute 245D.
- Knowledge: Strong understanding of 245D regulations, person-centered practices, and best practices for serving individuals with disabilities.
- Skills: Excellent leadership, organizational, and communication skills. Ability to effectively manage multiple tasks and priorities.
- Other Requirements: Valid driver's license, reliable transportation, and the ability to pass a background check.
- Competitive salary package.
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