Escrow Services Coordinator

6 days ago


Horsham, Pennsylvania, United States Lakeview Loan Servicing Full time
Job Overview:

Lakeview Loan Servicing seeks an experienced professional to manage its escrow and payoff operations. As an Escrow & Payoff Manager, you will play a crucial role in ensuring the smooth execution of these critical processes.

Key Responsibilities:

  • Develop and implement efficient workflow processes to meet business objectives.
  • Create and maintain job aids and training materials to support EPA performance.
  • Analyze data from the loan originating system to identify areas for process improvement.
  • Serve as a subject matter expert for all escrow and payoff-related matters.
  • Train and develop EPA staff to enhance their knowledge and skills.
  • Evaluate and improve EPA performance based on QA/QC results.
  • Conduct performance evaluations and provide feedback to direct reports.
  • Assist with other tasks as assigned by management.

Requirements:

  • 2+ years of mortgage processing or closing experience.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of mortgage loan processing and preparation of mortgage escrow accounts.
  • Knowledge of preparation and calculation of payoffs.
  • Ability to work in a fast-paced customer-centric environment.


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