Digital Process Specialist

4 weeks ago


Topeka, Kansas, United States ICONMA Full time
Job Title: Quality Process Digital Specialist

We are seeking a highly skilled Quality Process Digital Specialist to join our team at ICONMA. As a key member of our operations team, you will be responsible for creating and implementing digital processes that drive business growth and improvement.

Key Responsibilities:
  • Develop and maintain digital processes within Weever to ensure seamless operations
  • Create and manage KPI trackers in PowerBI to monitor and measure business performance
  • Lead and manage projects with multiple stakeholders, including regional and global teams
  • Manage stakeholders and influence without authority, using excellent written and oral communication skills
  • Set priorities and manage multiple tasks with strong project management skills
  • Facilitate teams in making decisions and solving problems, using critical thinking and interpersonal skills
  • Initiate and nurture change, being proactive, high-energy, and results-oriented
Requirements:
  • Bachelor's or Master's degree in Business Management, Information Technology, Computer Science, Data & Analytics, Economics, or related field
  • 5+ years of professional experience in business operations, with a focus on digital process improvement
  • Experience with Weever, PowerBI, and MS Suite
  • Strong facilitation, critical thinking, and interpersonal skills
  • Ability to manage ambiguity, communicate effectively, and collaborate with teams
Preferred Qualifications:
  • M.S. in Computer Technology/Information Systems
  • Industry experience in software and websites


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