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Veterinary Client Service Representative
2 months ago
We are seeking a reliable and friendly Veterinary Client Service Representative to join our team at Summit Veterinary Referral Center. As the first point of contact for our clients, you will be responsible for greeting them warmly and checking them in to the hospital. Your excellent communication and customer service skills will be essential in providing exceptional care to our clients and their pets.
Key Responsibilities:- Greet clients with a friendly demeanor and provide exceptional customer service
- Assess patients at arrival and determine the appropriate level of care needed for each pet
- Discuss clinic fees and payment options with clients
- Answer client questions regarding clinic services and pet care
- Maintain client information and medical records in an accurate and organized manner
- Prior experience in customer service or veterinary setting preferred, but not required
- Excellent communication skills, both written and verbal
- Ability to work well in a fast-paced and stressful environment
- Detail-oriented and able to accurately manage and prioritize tasks
- Strong problem-solving skills and ability to handle difficult situations with tact and diplomacy
- Hourly pay range: $26.00 depending on experience
- Night differential paid for any hours worked within 6pm-6am
- Monday-Thursday: $3/hr, Friday-Sunday: $5/hr
At Ethos Veterinary Health, we are committed to providing the highest level of care and service to our clients and their pets. We offer a comprehensive benefits program, including medical, dental, vision, a 401k with employer match, and paid time off. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.
