Executive Assistant to State Farm Agent

1 month ago


Mesquite, Texas, United States Rosalinda Aguero - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented Executive Assistant to join our State Farm Agency team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Relationship Building: Establish and maintain strong relationships with customers, following up with them as needed to ensure their needs are met.
  • Office Management: Ensure the office is well-maintained, organized, and equipped to meet customer needs and market relevant products.
  • Team Collaboration: Work collaboratively with other team members to achieve agency goals and objectives.
Requirements
  • Excellent Communication Skills: Strong written, verbal, and listening skills.
  • Organizational Skills: Highly organized and detail-oriented with the ability to prioritize tasks and manage multiple projects.
  • Customer Service Experience: Experience in customer service required, with a preference for experience in managing customer service teams.
  • Technical Skills: Proficient in Windows computer applications and able to learn new software and systems quickly.
What We Offer
  • Paid Time Off: Holidays and personal/sick days.
  • Salary and Commission: Competitive salary plus commission/bonus structure.
  • Health Benefits: Comprehensive health benefits package.
  • Growth Opportunities: Opportunities for advancement within our agency.


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