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Customer Service Representative

2 months ago

Atlanta, Georgia, United States Dapperanddashing Full time

**Job Summary**

Dapperanddashing is seeking a skilled Customer Service Representative to join our team. As a key component in our company's success, this role plays a crucial part in guiding customers through the order process, contributing to customer growth and retention, and handling any disputes in a professional manner.

**Key Responsibilities:**

Process customer orders and inquiries in a fast-paced environment using world-class technology.

Communicate with customers to provide knowledgeable answers to questions about products, pricing, and availability.

Solve customer problems and find best possible solutions.

Provide exceptional customer service by understanding each customer's needs and delivering real, effective solutions.

**Requirements:**

Bi-lingual Spanish required.

High school diploma, or equivalent.

Excellent verbal and written communication skills.

Proven experience in retail/customer service environment.

Leadership and organizational abilities.

Interpersonal and communication skills.

Problem-solving attitude.