IT Controls System Support Specialist

4 weeks ago


Wilmington, Delaware, United States Computer Task Group Full time
Job Summary

We are seeking a highly skilled IT Controls System Support Specialist to join our team at Computer Task Group. The successful candidate will be responsible for providing technical support and troubleshooting for our 24/7 manufacturing operation.

Key Responsibilities
  • Assist a team of engineers to provide production support and troubleshooting for 24/7 manufacturing operation.
  • Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces.
  • Support process and product optimization/improvement efforts.
  • Some after hours, on-call support may be needed.
Requirements
  • Bachelor's in Computer Science, or Associate's Degree with 2-3 years of experience.
  • Some knowledge of databases and SQL is strongly desired.
  • Helpdesk experience.
  • MS Windows and Microsoft Office.
  • Experience in production support in a manufacturing environment.
  • Problem-solving and debugging skills; ability to understand real needs behind operations requests.
About Us

Computer Task Group (CTG) is a leading provider of IT and business solutions. We are committed to delivering high-quality services and solutions to our clients. Our team is dedicated to providing exceptional support and service to our clients and employees.



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