Restaurant Operations Manager

6 days ago


Des Moines, Iowa, United States Blaze Pizza Full time
Job Summary

The General Manager is responsible for ensuring the overall success of the restaurant by leading and managing the team to deliver exceptional guest experiences and achieve business objectives.

Key Responsibilities
  • Develop and execute the business plan for the restaurant, including fiscal responsibilities, manpower planning, and local store marketing.
  • Lead and manage the team to deliver exceptional guest experiences and achieve business objectives.
  • Train, coach, and provide regular performance feedback to motivate and improve the performance of all employees.
  • Make tough decisions regarding all performance-related issues in the restaurant.
  • Evaluate each employee's ability to maintain high levels of food quality, guest service, and restaurant cleanliness.
  • Ensure all labor laws (federal, state, and local) are followed.
  • Follow procedures to maintain the safety and security of employees, guests, and company assets.
Requirements
  • Ability to communicate effectively with upper management, guests, and co-workers.
  • Bi-lingual skills are a plus.
  • Must be completely certified on all stations using the Blaze Training Program.
  • Must have telephone or other reliable method of communicating with the restaurant, employees, and upper management.
  • Able to work flexible hours necessary to manage and operate the restaurant effectively.
About Blaze Pizza

We're an independently, locally owned franchise with a fun and friendly work environment. Our mission is to serve high-quality, fast-fired pizzas in a welcoming atmosphere. We're passionate about delivering exceptional guest experiences and building a team that shares our values.



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