Spa Associate

5 days ago


Lexington, Kentucky, United States Hand & Stone - Lexington Full time
Job Summary

Hand and Stone Massage and Facial Spa in Lexington, Kentucky, is seeking a highly motivated and customer-focused Spa Associate to join our team. As a Spa Associate, you will be responsible for providing exceptional customer service, promoting our services, and maintaining a clean and professional work environment.

Key Responsibilities
  • Provide excellent customer service to guests, answering questions and addressing concerns in a professional and courteous manner.
  • Welcome and greet guests upon arrival, ensuring a warm and welcoming atmosphere.
  • Answer telephones, book appointments, and manage guest schedules.
  • Sell memberships, gift cards, and upgrades, promoting our services and products.
  • Maintain a clean and organized work environment, adhering to company standards.
Requirements
  • Positive, energetic attitude with a proven track record of excellent customer service.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to work a flexible schedule, including nights and weekends, as needed.
  • Professional appearance and demeanor, with a commitment to maintaining a clean and organized work environment.
What We Offer
  • Competitive compensation and commission structure.
  • Health insurance and supplemental insurance for full-time team members.
  • Free training and development opportunities.
  • Logo attire to wear at work.
  • Discounts on products and services.

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