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Customer Service Representative

3 weeks ago

New Castle, Delaware, United States Jared Full time

About Jared
As a leading retailer of fine jewelry, we are committed to providing an exceptional shopping experience for our customers. Our team members play a vital role in delivering this promise by providing personalized service and attention to detail.

Job Summary
We are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Associate/Jewelry Specialist. In this role, you will be responsible for:

  1. Providing Exceptional Customer Service: Engage with customers to understand their needs and preferences, and provide guidance on selecting the perfect piece of jewelry.
  2. Promoting Merchandise: Showcase our extensive collection of fine jewelry and share detailed information about features, benefits, and pricing.
  3. Maintaining Sales Goals: Meet or exceed individual and team sales targets while maintaining a high level of customer satisfaction.

Requirements
To be successful in this role, you must have excellent communication and interpersonal skills, a strong passion for jewelry, and the ability to work effectively in a fast-paced environment. A competitive estimated salary of $45,000 - $55,000 per year is offered, depending on location and experience.