Customer Service Liaison

3 weeks ago


New Castle, Delaware, United States Harbour Textile Service Full time
Role Overview

We are seeking an enthusiastic and motivated individual to join our team as a Customer Service Liaison for the hospitality industry. This is a part-time opportunity with a growing, successful regional family-owned company that has been serving customers since 1934.

Job Responsibilities
  • Provide exceptional service to a specific group of hospitality customers, including all communication, service coordination, inventory control, and complete satisfaction of these valued customers.
  • Act as a liaison between assigned customers and the company to ensure clear and consistent communication.
  • Monitor products and services provided by the company and used by the customer to ensure complete satisfaction.
  • Search for opportunities for improvement by the customer and the company regarding the implementation of all service programs.
  • Identify sources of unnecessary expenses and find solutions to reduce them.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and excellent driving record required.
  • Ability to lift, push, and pull a minimum of 50 pounds.
Estimated Salary Range

$40,000 - $55,000 per year (part-time position)

Benefits
  • Flexible part-time schedule.


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