Service Manager Assistant
2 weeks ago
At Goodyear, we are committed to delivering exceptional service to our customers. As an Assistant Service Manager, you will play a key role in ensuring that our service department operates efficiently and effectively.
Responsibilities:- Drive sales growth through guest interactions and tire and service sales
- Build strong relationships with guests and ensure their satisfaction through effective communication and problem-solving
- Manage the service department, including scheduling associates, service appointments, and workflow
- Contribute to the training and development of service department associates
- Articulate warranties, promotions, and advertisements to guests
- Utilize tools to make recommendations to guests based on manufacturing guidelines
- Maintain a clean and safe work and guest area
- Perform manual tasks, including light and heavy lifting, standing, bending, and squatting
- Minimum 1 year of previous automotive service department experience
- Valid driver's license
- Must be at least 18 years of age
- Previous management experience
- Previous automotive service sales experience
- Strong work ethic and ability to work independently with minimal supervision
- Hard worker with a strong sense of responsibility, dependability, and conscientiousness
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Ability to follow established safety policies and procedures
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.
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