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Senior Store Sales Manager

2 months ago

Bronx, New York, United States Mattress Firm Full time

About the Role:

The Senior Store Sales Manager is a key leadership position at Mattress Firm, responsible for driving sales performance and achieving business objectives in multiple store units. This role requires a strong leader who can motivate and develop a team of sales associates to deliver exceptional customer experiences and drive revenue growth.

Key Responsibilities:

  • Drive individual and team sales performance and key performance indicators (KPIs)
  • Train and coach store employees in sales, product knowledge, and operating activities, providing constructive feedback and annual performance reviews
  • Communicate professionally and regularly with field employees to address immediate concerns and questions
  • Assist in multi-store staffing, interviewing, and hiring qualified candidates
  • Develop skills, competencies, and product knowledge through assigned coursework, training, and other company-led activities
  • Conduct workforce management activities, including store staffing schedules and reconciling punches, utilizing Operations team support and tools
  • Achieve or exceed individual store financial targets through effective execution and customer service at the store level
  • Ensure store execution of product merchandising, marketing, and point-of-purchase (POP) standards
  • Ensure company policies, including appearance and functionality standards, and state regulations are followed
  • Partner with marketing to plan, implement, and monitor assigned store's social media strategy to positively impact brand awareness and increase sales

About Mattress Firm:

Mattress Firm is a leading retailer of mattresses and bedding products, with over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts. We are committed to helping people sleep well to live well, and we invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail.

What We Offer:

  • Excellent career growth opportunities through on-the-job training and development programs
  • Medical, dental, prescription, and vision plans
  • Cell phone products and services
  • Personal travel
  • Mortgage loan rates

Equal Employment Opportunity Employer:

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.