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Restaurant Operations Supervisor

2 months ago


Pittsfield, Massachusetts, United States Global Partners Full time

About Global Partners

Global Partners is a leading energy distribution company that has been delivering innovative solutions for over 75 years. We are committed to transforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company.

The Role

We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Ramunto's Brick Oven Pizza. As a key member of our operations team, you will be responsible for leading our front-of-house staff and ensuring exceptional customer service experiences.

Key Responsibilities

  • Lead and manage a team of front-of-house staff to deliver high-quality customer service experiences.
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
  • Manage cash handling and inventory control procedures to ensure accuracy and efficiency.
  • Conduct regular observations and provide feedback to staff to ensure they are meeting our high standards.
  • Prepare and present menu items in a safe and appetizing manner.
  • Process daily computer reports and maintain accurate records.
  • Assist with food and supply ordering, receiving, and inventory management.
  • Maintain a clean and safe working environment, adhering to local health codes and regulations.
  • Collaborate with the management team to achieve business objectives and improve operational efficiency.

Requirements

  • Proven experience in a food service leadership role, preferably in a fast-paced restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong cash handling and inventory control skills, with attention to detail and accuracy.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and team performance.
  • Reliable transportation and a valid driver's license.
  • ServSafe certification preferred.

What We Offer

  • Competitive salary and opportunities for growth and development.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) plan with a company match.
  • Tuition reimbursement program.
  • Paid volunteer time-off to support community involvement.

How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.