Restaurant Manager
1 month ago
At Dunkin' - Cafua Management Company, we are seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth in our Dunkin' Donuts restaurants.
Key Responsibilities:- Recruit, train, and develop a high-performing team of employees
- Plan, monitor, and appraise employee performance to ensure guest satisfaction and sales growth
- Implement operational excellence and maintain a safe, secure, and healthy environment
- Manage inventory, labor costs, and maintain a high level of customer service
- Develop and maintain relationships with guests, employees, and vendors
- 2+ years of management experience in the restaurant or retail industry
- High school diploma or equivalent
- Ability to lift a minimum of 50 lbs and stand for up to 6 hours at a time
- Fluent in English
- Guest Focus: Understands and exceeds guest expectations, needs, and requirements
- Passion for Results: Sets and maintains high standards for self and others, acts as a role model
- Problem Solving and Decision Making: Identifies and resolves issues and problems
- Interpersonal Relationships & Influence: Develops and maintains relationships with team members
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal-opportunity employer and comply with all applicable federal, state, and local laws regarding nondiscrimination. If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at HR@Cafuamanagement.com.
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