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Sales Associate

2 months ago

Oak Park, Illinois, United States YogaSix - Oak Park Full time
Job Description

Are you passionate about health and wellness? Do you enjoy connecting with people and thrive in an environment that encourages you to exceed personal and team goals? We're looking for a motivated and customer-focused individual to join our team as a Sales Associate at YogaSix - Oak Park.

Responsibilities
  • Welcome visitors and members to the studio, answer phones, and assist customers at the front desk with various administrative tasks.
  • Handle member issues professionally and objectively, seeking to resolve them through exceptional customer service.
  • Build productive trust relationships with customers.
  • Support the sales process by contacting sales prospects via telephone and text messaging, setting up appointments, and reviewing membership options with new visitors to the studio.
  • Assess customers' needs and provide assistance and information on studio features, class offerings, and membership options.
  • Meet and exceed weekly and monthly sales goals established by the General Manager.
  • Support in and out of studio events to generate new sales prospects.
  • Conduct studio tours with new prospects to build rapport and facilitate sales.
  • Set new members up for success, support members with class selection, and participate/lead member appreciation events.
  • Maintain a high degree of cleanliness and studio presentation for current and potential customers.
  • Assist in maintaining a safe environment for all.
Requirements
  • Proven work experience as a Retail Sales associate, Sales representative, or similar role.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in English.
  • Excellent phone skills.
  • Solid communication and interpersonal skills.
  • A friendly and energetic personality with customer service focus.
  • Ability to perform under pressure and address complaints in a timely manner.
  • Availability to work flexible shifts.
  • High school degree; BS degree in Marketing or related field would be a plus.