Senior Business Analyst

2 days ago

Indianapolis, Indiana, United States Indiana University Health Full time
About the Role

The Information Services Senior Business Analyst will serve as a liaison between IT and business units, leading the development, implementation, and support of new systems and enhancements. This role requires strong communication skills, with the ability to elicit customer needs, negotiate prioritizations, and drive understanding within technical teams.

Key Responsibilities:

  • Acts as a liaison between IT and business units for the development, implementation, and support of new systems and enhancements.
  • Leads and facilitates the gathering of customer needs and objectives to evaluate new applications or enhance existing applications.
  • Documents and tests systems requirements, solves complex problems, and develops innovative solutions working collaboratively with the development team.
  • Prepares communications and makes presentations on solution alternatives and system enhancements.
  • Solves complex problems, takes a new perspective using existing solutions, and acts as a resource for colleagues with less experience.

Preferred Qualifications:

  • Deep communication skills centered around eliciting customer needs, negotiating prioritizations, gathering importance/value to the business, and driving understanding within technical teams.
  • Understanding or experience with the Scaled Agile Framework (SAFe).
  • Some technical knowledge around technologies such as Databricks and Airflow with an understanding of the concept of a modern lakehouse as a technical product.

Requirements:

  • Bachelor's degree preferred or equivalent experience.
  • 5-7 years of experience required.
  • Requires experience in various business areas and applications (package and custom).
  • Requires experience implementing or supporting applications (ERP, HR payroll, finance).
  • Requires experience with MS Office (PowerPoint, Vizio, Word).
  • Requires experience facilitating/leading requirement gathering sessions.
  • Requires experience with process modeling requirements and test plans.

About Indiana University Health

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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