Front Desk Representative
3 days ago
We are seeking a highly motivated Patient Service Representative to join our team at UNIVERSITY CANCER SPECIALISTS - BLOUNT in Alcoa, TN. As a key member of the front office team, you will play a critical role in ensuring a seamless patient experience.
This role offers a Monday through Friday schedule, allowing for a great work-life balance. You will have the opportunity to make a real difference in the lives of our patients and contribute to the success of our team.
Responsibilities:
- Ensure that patients receive a warm welcome and complete necessary paperwork for the electronic health record and billing office.
- Verify patient demographic and insurance information, and collect co-pays as required.
- Efficiently process patients as they arrive at the front office, minimizing wait times and ensuring a positive experience.
- Respond to patient inquiries regarding registration information or billing questions, and escalate complex issues to medical staff when necessary.
- Schedule patients with the appropriate physician and update the electronic health record accordingly.
- Perform additional tasks as assigned by the practice.
Qualifications:
- Previous experience working in a medical office setting (6-12 months).
- Excellent communication skills, attention to detail, and organizational abilities are essential for this role.
Compensation and Benefits:
- A salary range of $42,000 - $45,000 per year, commensurate with experience.
- An attractive benefits package, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401(k) with company match, Critical Illness, Life Insurance, EAP, and more.
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