Branch Services Supervisor

2 weeks ago

Bodega, California, United States San Francisco Federal Credit Union Full time
Job Overview

We are seeking a Branch Services Supervisor to join our team at the San Francisco Federal Credit Union. This role plays a critical part in delivering exceptional customer service and driving business growth.

About the Role

The successful candidate will be responsible for leading a team of staff, providing training and development opportunities, and ensuring high-quality work standards are met. They will also be involved in reporting, performance reviews, and process improvements.

Key Responsibilities
  • Lead a team of staff to deliver outstanding customer service and achieve sales goals
  • Provide coaching, guidance, and support to ensure team members reach their full potential
  • Develop and implement process improvements to increase efficiency and quality
  • Collaborate with other teams to drive business growth and improve member relationships
Requirements
  • 3+ years of experience in a financial institution or credit union
  • Proven leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
What We Offer

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits including medical, dental, vision, and 401(k) matching. Our team is passionate about delivering exceptional customer service and making a difference in our community.

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