Master Tailor

4 weeks ago


New York, New York, United States Ermenegildo Zegna N.V. Full time

About the Role:

As a Master Tailor for Ermenegildo Zegna N.V., you will provide exceptional alterations services to our discerning clients. Reporting directly to the General Manager, you will contribute to the overall sales success by supporting the teams' requests with your expertise in tailoring, materials, and sewing techniques.

Key Responsibilities:

  • Serve as an ambassador of the brand by presenting the details of each garment to clients during fittings.
  • Produce high-quality work with a focus on continuous improvement and learning.
  • Monitor and ensure the quality of all apparel leaving the Tailor Shop meets Zegna's standards.
  • Provide exceptional customer service, upholding Zegna's customer service standards.
  • Communicate effectively with the General Manager and Customer Advisors to resolve customer-related issues.

Requirements:

  • Comprehensive understanding of garment construction and pattern-making skills.
  • Excellent technical tailoring skills, accuracy, attention to detail, and reliability.
  • Strong communication and customer-centric mindset.

What We Offer:

A competitive hourly rate of $30-$35, dependent on relevant skills and experience.


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