Student Support Assistant

3 weeks ago


Elgin, Illinois, United States Elgin Community College Full time

Job Summary :

The Student Support Assistant will provide technical assistance to students with library computer, printer, and copier use. This includes proactively offering help when needed and responding to requests for assistance. Additionally, the person in this position will be responsible for checking and refilling paper levels in printers and copiers, stapling in staplers, and maintaining the tidiness of the print and copy areas throughout their shift.

Required Knowledge, Skills & Abilities :

Basic computer skills, including saving and retrieving files, as well as knowledge of Microsoft Office applications such as Excel, Word, and PowerPoint. Excellent customer service skills are essential.

Essential Duties :

  1. Copier Assistance
  2. Printer Assistance
  3. Basic Help with D2L
  4. Computer Help
  5. Basic Help with AccessECC
  6. Assist with Technology in Study Rooms

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