Hotel Catering Sales Manager

3 days ago

St Augustine, Florida, United States Atrium Hospitality Full time
Job Summary

We are seeking a skilled Hotel Catering Sales Manager to join our team at Atrium Hospitality. As a key member of our sales team, you will be responsible for driving catering revenue and building strong relationships with clients.

About the Role

The ideal candidate will have a minimum of two years of experience in catering sales or a related field, with a proven track record of generating revenue and delivering exceptional customer service. You will be responsible for detailing and servicing all groups personally booked, as well as prospecting for new business using a variety of methods. Your excellent communication skills and ability to work effectively with vendors and other hotel departments will be essential in achieving high guest satisfaction and return on investment.

Responsibilities
  • Generate catering revenue consistent with the property's business plan;
  • Detail and service all groups personally booked;
  • Achieve personal and hotel revenue goals;
  • Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.;
  • Develop, implement, and update catering sales action plans;
  • Interact effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Operations) to ensure guest satisfaction;
  • Align catering service and client specifications to achieve high guest satisfaction and return on investment;
  • Manage contract minimums and coordinate the collection of attrition and cancellation fees;
  • Provide accurate revenue and expense forecasts according to established guidelines; and
  • All other work as required to complete the primary purpose of the position.
Requirements

To be considered for this role, you will need:

  • A minimum of two years of experience in catering sales or a related field;
  • Prior experience with the Group and/or Social Event market segments is preferred;
  • A high school diploma or equivalent is required, with a Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major preferred;
  • Proficiency in Microsoft Office Tools is required, with demonstrated experience with industry-specific sales and catering programs including Microsoft Office, and/or CI/TY, particularly in detailing Banquet Event Orders (BEOs), preferred;
  • A valid driver's license and reliable transportation are required, with minimal notice availability for off-property meetings and events.
What We Offer

Atrium Hospitality offers a competitive compensation package, including a salary range of $60,000 - $80,000 per year, depending on experience, as well as benefits such as daily pay, travel discounts, 401k plans, medical insurance, and other property-specific perks. Plus, we offer opportunities for career growth and development through internship programs, training, and over 80 hotels that offer incredible opportunities for career-driven associates.

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