Retail Leadership Position

6 days ago


Dayton, Ohio, United States Burlington Stores Full time
Lead Retail Customer Service Representative

Our store is looking for a Lead Retail Customer Service Representative to manage our front-end area and drive customer satisfaction.

About the Job:

  • Key responsibilities include modeling company core values, driving improvement of friendliness, speed of checkout, and customer feedback surveys.
  • You will maintain a neat and orderly front end area, troubleshoot issues with registers and transactions, and coordinate meal and break periods.
  • Must be able to work independently and as part of a team to achieve sales goals and maintain a positive shopping experience for customers.

About You:

  • Must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
  • Ability to lift and move boxes weighing 40 lbs. or more, as well as stand and walk for extended periods of time.
  • Experience working in retail, preferably in a customer-facing role.

What We Offer:

  • A competitive hourly wage of $11.50.
  • Flexible scheduling to meet your needs.
  • An opportunity to develop your leadership skills and take on new challenges.
  • The possibility of eligibility for Burlington's benefits package, including medical coverage and a 401(k) plan.


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