Healthcare Case Manager Assistant

4 weeks ago


Springfield, Illinois, United States Baystate Health Full time

Job Summary:

The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information. This role requires strong communication and organizational skills to effectively collaborate with internal and external partners to address financial advocacy for the patient/organization.

Key Responsibilities:

  • Audit Charts for Medicare requirements and communicate regulations effectively
  • Assist with follow-up appointments and telephone calls and other post acute/transitional planning care needs
  • Support coordination with representatives from insurance companies, accountable care organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies

Requirements:

  • High School Diploma or GED requires. Associate's Degree preferred
  • Two years to five years prior experience in a health-related field
  • Associates degree in Human Services Field preferred
  • Insurance/payer experience preferred
  • Basic knowledge of Medical Terminology

What We Offer:

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.



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