Assistant Branch Manager

3 days ago


Racine, Wisconsin, United States Johnson Bank Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at Johnson Bank. As a key member of our branch operations team, you will be responsible for supporting the Branch Manager in leading a high-performing team to meet and exceed client service, sales, and financial goals.

Key Responsibilities
  • Support the Branch Manager in actively managing risks by adhering to internal policies and procedures, regulatory requirements, and sound, ethical banking practices.
  • Proactively advise consumer and business clients in their selection of deposit accounts, loans, and other products and financial services, resulting in additional accounts and expanded relationships.
  • Actively pursue cross-sell opportunities based on identified client needs, including external business development responsibilities.
  • Act as a mentor to support, guide, and role-model branch associates in the development of client relationships and may also include acting as the primary point of contact for assigned portfolios of clients to acquire, deepen, and retain relationships.
  • Identify and successfully refer clients and prospects to appropriate business partners, resulting in expanded relationships in other lines of business.
  • Meet or exceed individual goals for new loans, deposit accounts, and referrals, utilizing various reports to monitor and report on progress.
  • Contribute to the achievement of revenue goals while maintaining pricing discipline.
  • Effectively and consistently use the JFG Customer Relationship Management system as the primary tool for managing client relationships.
  • Remain familiar with competitor products, services, and pricing, understanding and using techniques with clients to compare and contrast JFG products and services.
  • Respond to client inquiries and concerns, providing positive solutions.
  • Assist clients with account maintenance, documentation, disputes, and other required paperwork, utilizing technology and resources available.
  • Adhere to established operational procedures and controls for security and safety policies.
Requirements
  • Bachelor's Degree preferred; relevant work experience will be considered in lieu of degree.
  • 2-5 years in a relationship sales role.
  • Experience in management in a financial institution with knowledge in lending/credit.
  • National Mortgage Licensing System (NMLS) registration required (preferred upon employment).
  • Proven ability to exceed goals.
  • Ability to lead and mentor staff to exceed goals.
  • Strong communication, problem-solving, and decision-making skills.
  • Demonstrated effectiveness in managing operational requirements.
  • Strong knowledge of products and services.
What We Offer

Johnson Bank offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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