Operations Manager

2 weeks ago


Austin, Texas, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional customer experiences and driving business results. As an Operations Manager, you'll play a critical role in leading our store teams to achieve these goals.

Key Responsibilities:
  • Lead and develop a high-performing store team to deliver exceptional customer service and drive sales growth.
  • Collaborate with the Store Manager to develop and implement store strategies, including sales and inventory management, employee staffing and training, and financial management.
  • Provide coaching and feedback to store crew members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Monitor and analyze store performance metrics to identify areas for improvement and develop strategies to address them.
  • Ensure compliance with company policies and procedures, including those related to customer service, sales, and inventory management.
Requirements:
  • Proven leadership and management experience in a retail or customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with store crew members, customers, and other stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and develop effective solutions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

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