Operations Manager

24 hours ago


Austin, Texas, United States Lone Star Ranch Texas Full time
Operations Manager Job Description

Job Title: Operations Manager

Company: Lone Star Ranch & Rodeo Texas

Location: Austin, Texas

Type: Full-Time

Reports to: Director


Job Summary:

Lone Star Ranch & Rodeo Texas is seeking an experienced Operations Manager to oversee the day-to-day operations of our ranch. As a key member of our team, you will be responsible for ensuring the smooth coordination of trail rides, activity scheduling, and corporate events calendar.


Key Responsibilities:

  • Daily Operations Oversight:
    • Manage the day-to-day operations of the ranch, ensuring all activities adhere to the highest safety and quality standards.
  • Management:
    • Supervise and schedule a team of wranglers, concierge, and event staff.
    • Work closely with the Equine Specialist who manages the health, feed schedules, and vet/farrier appointments for the herd.
    • Collaborate with the Property Maintenance Team to ensure smooth feed operations, site upkeep, and land maintenance.
  • Customer Service:
    • Serve as a key point of contact for guests, ensuring exceptional customer experiences and handling any guest concerns or inquiries promptly.
    • Develop and maintain relationships with corporate clients and event coordinators to drive and ensure high-quality experiences.
  • Problem Solving & Adaptability:
    • Be able to pivot quickly when unforeseen circumstances arise, such as weather conditions, staff shortages, or urgent maintenance needs.
    • Handle unexpected challenges with a calm, solution-oriented approach.
  • Animal Care:
    • Ensure exceptional care routines of the ranch's 50+ horses, cattle, and other livestock in coordination with the Equine Specialist and Maintenance Team.


Required Skills & Qualifications:

  • Strong leadership skills with experience managing diverse teams.
  • Excellent customer service, communication skills, and open to direction & mentorship from management.
  • Exceptional horsemanship skills (or a strong desire to learn and be mentored in equine management).
  • Ability to adapt quickly and remain calm under pressure.
  • Problem-solving skills with a hands-on approach to challenges.
  • Must be local to Austin, TX area.


Preferred Qualifications:

  • Knowledge of ranch operations, including livestock care, western activities, and event coordination is a plus.
  • Experience working in a ranch setting or similar outdoor environment.
  • Familiarity with event planning or hospitality management.


Schedule:

  • The hours for this position will vary but might include 8-10 hour shifts, holidays, and weekends as needed.


Compensation:

  • Competitive salary based on experience.


How to Apply:

We invite you to email your resume and cover letter (or letter of interest) to info@txriding.com. Please use the subject line of your First Last Name - Operations Manager Application. We will only be considering applications through this format. We will reach out to you if we decide to move forward with your application. Please do not call our offices for hiring updates. Also, please note we are a private ranch and you may not stop by without an appointment.


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