Insurance Customer Relations Specialist

6 days ago


Bozeman, Montana, United States Dusty Daws - State Farm Agent Full time

At Dusty Daws - State Farm Agent, we're seeking a highly motivated and organized individual to fill the role of Office Representative. As an integral part of our team, you'll be responsible for fostering customer relationships, providing exceptional service, and promoting our business.

Company Overview

We're a dedicated team of professionals committed to helping individuals and families achieve their insurance goals. Our agency is built on a foundation of trust, expertise, and a passion for delivering top-notch service.

Estimated Salary: $40,000 - $60,000 per year

This salary estimate is based on industry standards and takes into account the level of experience required for this role. As an Office Representative, you'll have opportunities for growth and professional development, which can lead to increased earning potential.

Job Description

The Office Representative will be responsible for:

  • Establishing and maintaining strong customer relationships through regular communication and follow-up
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues
  • Educating customers about insurance options and promoting our services
Required Skills and Qualifications

To be successful in this role, you'll need:

  • Dedication to customer service and a willingness to go above and beyond
  • Sales experience or a proven track record of sales success (outside sales or inside sales representative, retail sales associate, or telemarketing)
  • Able to obtain Property and Casualty License and Life/Health License
  • Able to meet mutually agreed upon marketing goals
Benefits

As an Office Representative, you'll enjoy:

  • Salary plus commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Profit sharing opportunities
  • Growth potential and opportunities for advancement within the agency


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