Retail Operations Associate
3 weeks ago
Giant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Founded in 1936, our company has grown to span across D.C., Maryland, Virginia, and Delaware with over 160 stores.
Why Work at Giant?
We're committed to being the most trusted and loved local food retailer in our community. Our associates are the backbone of our success, and we offer opportunities for career growth, training, and development. Whether you're just starting out or looking to advance your career, Giant offers a supportive work environment and competitive compensation packages.
Job Summary:
As a Retail Operations Associate, you will be responsible for maintaining the integrity of our store's inventory management system, ensuring accurate product placement, and providing exceptional customer service. This role involves working closely with our stockroom team to receive and process shipments, restock shelves, and maintain a clean and organized workspace. You will also be expected to assist with tasks such as processing returns and exchanges, handling customer complaints, and supporting other team members as needed. In return, you can expect a salary range of $15-$18 per hour based on experience and qualifications.
Key Responsibilities:
- Maintain accurate records of inventory levels and track product movement
- Restock shelves and display merchandise in a visually appealing manner
- Provide exceptional customer service by addressing customer inquiries and resolving issues in a timely and professional manner
- Assist with receiving and processing shipments, including unloading trucks and stocking shelves
- Support the stockroom team in maintaining a clean and organized workspace
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