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Restaurant Host and Cashier

2 months ago

Lexington KY USA, United States Golden Corral, Zeal Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Golden Corral, Zeal Group. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they enter our restaurant.

Key Responsibilities
  • Guest Service:
    • Greet guests as they enter the restaurant and offer a sincere, personal invitation to return as they leave.
    • Offer assistance to any guests who may need help.
    • Process GC On the Go To-Go orders.
    • Handle payments accurately.
    • Know and follow position responsibilities as they relate to just-in-time delivery.
    • Know what is on buffet for the day and have a full knowledge of menu and prices.
  • Cleanliness:
    • Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
    • May help ensure the buffet is set up properly and labels are correct. Clean all buffets and surrounding areas.
    • Follow local health department laws.
    • Perform duty roster and ensure cleanliness, service, and quality standards are met.
  • Operational Excellence:
    • Keep cashier drawer at low cash levels to maintain a safe work environment.
    • Ensure drawer balances with daily paperwork.
What We Offer

As a Customer Service Representative at Golden Corral, Zeal Group, you will have the opportunity to work in a fast-paced, family-friendly environment where you can make a real difference in the lives of our guests. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.