Retail Team Supervisor

2 weeks ago

Fort Hood, Texas, United States Challenge Unlimited Inc Full time
Job Overview

Challenge Unlimited, Inc. is seeking an experienced Retail Team Supervisor to join our team at the Fort Cavazos Commissary. As a key member of our operations team, you will play a critical role in ensuring the success of our retail services.

Responsibilities
  1. Team Leadership: Supervise and manage a team of store workers to achieve high levels of customer satisfaction, quality, and safety.
  2. Quality Assurance: Maintain quality control standards by completing regular inspections and quality control reports, and promptly correcting any deficiencies.
  3. Customer Satisfaction: Communicate effectively with customers, and regularly update workers and supervisors on updates, changes, needs, procedures, and company policies.
  4. Client Development (Operations Work/Job Skills): Assist with meeting the needs of clients while fulfilling contract obligations, apply techniques for working with individuals with disabilities in the workplace, and train and help clients develop job skills.
Requirements
  • Education: High School diploma or G.E.D. preferred.
  • Experience: 1+ years of work experience, preferably in retail, grocery, or convenience store environment or department manager.
  • Computer Skills: Proficient with MS Word, Excel, and Outlook.
  • Background Checks: Must pass criminal background checks, State and Federal registry checks, DCFS Abuse and Neglect Tracking System check.
Physical Demands
  • Sitting: Occasionally sitting in the normal course of office-sedentary type work.
  • Standing: Frequently standing, walking, bending, squatting, reaching, and twisting while stocking, organizing, arranging, and cleaning.
  • Hearing, Speaking: Frequently listens and speaks with managers, clients, and employees to communicate instructions, exchange feedback, conduct meetings and communicate regarding contracts.
  • Seeing: Continually visually alert to monitor the area where work is performed, the stocking equipment and other workers' actions to maintain safety and complete stocking service duties.
  • Handling: Frequently using hands in typing, writing, filing, stocking, organizing, arranging, and cleaning.
  • Movement: Frequently bending, squatting, and reaching to move, stock, inspect and inventory product. Occasionally climbing, crawling, twisting, and kneeling to move, stock and inventory product.
  • Lifting: Frequently lifting and carrying up to 75 lbs. of product cases and uses team lifting practices.
Estimated Salary

$18.20 per hour. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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