Insurance Client Liaison
3 weeks ago
Bridgette Hearne - State Farm Agent has been serving Austin since 1996. We pride ourselves on providing exceptional client experiences and fostering a loyal customer base.
Salary: The estimated annual salary for this position is between $40,000 to $60,000 depending on experience.
Job Description:
We are seeking a highly skilled Customer Relations Manager to join our team. As a key member of our office, you will be responsible for managing customer inquiries, resolving issues, and developing strong relationships with clients to drive retention and growth. Your attention to detail, excellent communication skills, and ability to work in a fast-paced environment make you an ideal fit for this role.
Responsibilities:
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Sales to current customers, warm leads, and call in for quotes to drive revenue growth.
- Maintain accurate and up-to-date client records and update information as needed.
- Develop and maintain strong relationships with clients to drive retention and growth.
- Conduct policy reviews and provide recommendations to clients to ensure they have the best possible coverage.
Required Skills and Qualifications:
- Prior experience in the insurance industry, preferably with State Farm Insurance.
- General Lines Property and Casualty License.
- General Life and Health License preferred.
- Excellent communication and problem-solving skills.
- Able to handle high-stress situations calmly and professionally.
Benefits:
- Free drinks and snacks in the office.
- Bonus Program for Sales to reward top performers.
- Half day off on your birthday.
- Small office environment with a warm and friendly atmosphere.
- Warm Sales Leads provided to help you succeed.
- Paid time off to recharge and relax.
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