Drop Technician 2

4 weeks ago


Chico, California, United States Race Telecommunications LLC Full time
Fiber Optic Installation and Maintenance

The Drop Technician 2 plays a crucial role in ensuring the delivery of telecom services, including internet, phone, and television, to residential and business customers. This involves installing, maintaining, and repairing last-mile connectivity infrastructure, often referred to as the "drop."

Key Responsibilities:

  • Performs placement of aerial and underground fiber optic cable on customer premises
  • Installs and replaces aerial and underground fiber drop cable
  • Terminates fiber drop cable
  • Installs exterior DMARC Clam Shell
  • Repairs and maintains underground conduit

Customer Support:

  • Provides exceptional customer service during on-site visits, addressing customer inquiries and concerns professionally and courteously

Equipment Operations and Site Maintenance:

  • Operates mechanized equipment such as bucket trucks, excavators, and trenchers
  • Climbs poles up to 40 feet and operates in bucket trucks with 32' plus ladders
  • Manages deployment and removal of traffic control devices to ensure safety in work areas on streets or roadways

Vehicle Maintenance and Travel:

  • Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties
  • Maintains a clean driving record as defined by the current fleet insurance underwriter
  • Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors

Safety Awareness and Compliance:

  • Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed
  • Understands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperwork

Requirements:

  • Eligibility for US Employment without sponsorship
  • Minimum of 21 years of age
  • High School Diploma or GED or equivalent combination of education and experience is preferred
  • A valid California driver's license, subject to successful verification through a DMV check, is mandatory
  • Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant/fiber optics
  • Solid understanding of drop processes and GO95 codes
  • Proficient understanding of utility markings
  • Proven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPs
  • Proven knowledge of distribution operations, construction, and maintenance
  • Experience in fiber optic splicing/termination experience a plus
  • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
  • Proficiency in Spanish Language is desirable

Benefits:

  • 100% Employer-paid medical, dental, vision, and life for all our employees
  • 401 (k) with 100% Employer-matched up to 4% of your annual income
  • Generous paid time off including sick, vacation, holiday and birthday pay
  • Company provided equipment including uniforms, safety, tools, vehicle, and tech
  • Free Race TV, highspeed internet, cable, and phone service where available

Equal Opportunity Employer:

Race Communications is an equal opportunity employer who welcomes applications from individuals with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation.


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