Customer Relationship Development Manager

2 days ago


Grove City, Pennsylvania, United States Premium Brands Services, LLC Full time
About Our Opportunity

Are you passionate about empowering women and building lasting relationships with customers? We are seeking a highly skilled Customer Specialist Sales Leader to join our team at Lane Bryant in Grove City, PA.

Job Description:

The Customer Specialist Sales Leader will play a critical role in creating a welcoming store environment by utilizing exceptional customer engagement and operational leadership skills. This individual will be responsible for developing strong relationships with new and existing customers, driving sales growth, and ensuring seamless day-to-day operations.

Key Responsibilities:
  • Bolster a positive store atmosphere through effective customer interaction and engagement strategies.
  • Serve as a leader in the store, influencing others to provide outstanding customer service and drive sales results.
  • Maintain accurate records of customer interactions using the 'Monthly Playbook'.
  • Effectively manage floor supervision during the absence of other management members.
Requirements:
  • Prior experience in sales or hospitality is preferred, with a proven track record of meeting or exceeding performance standards.
  • Able to work at least 16 hours per week, including nights, weekends, and holidays, with a flexible schedule.
  • Confidently utilize mobile technology (e.g., Registers and iPad) to engage with customers.
  • Ability to adjust or move store fixtures, merchandise weighing up to 25 pounds frequently, and up to 50 pounds occasionally.

We offer a competitive salary, estimated to be around $45,000-$60,000 per year, based on location and experience.

This role is an excellent opportunity for those who thrive in fast-paced environments, possess strong organizational skills, and are committed to delivering exceptional customer experiences.



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