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Personal Banking Associate
2 months ago
Position Overview:
Wells Fargo is looking for a dedicated Associate Personal Banker to join our team in the Branch Banking sector, focusing on Consumer and Small Business Banking. This role is essential in delivering outstanding customer service and fostering strong relationships with clients.
Key Responsibilities:
- Engage with customers to provide exceptional service and identify their financial needs.
- Assist clients with account openings, service requests, and credit applications.
- Build rapport through proactive outreach and recommend suitable banking products and digital solutions.
- Collaborate with team members to ensure customer satisfaction and address any financial inquiries.
- Maintain a comprehensive understanding of bank offerings to effectively connect with customer needs.
Required Qualifications:
- At least 6 months of experience in customer interaction or equivalent experience.
- Bilingual proficiency in Spanish and English.
Preferred Qualifications:
- Strong customer service skills with experience in managing complex transactions.
- Ability to educate customers on digital banking options and technology.
- Experience in building and nurturing customer relationships.
Benefits:
Wells Fargo offers a comprehensive benefits package to support your health and well-being, including:
- Medical, Dental, and Vision coverage.
- Employer Matching 401(k) plan.
- Tuition Reimbursement programs.
- Maternity and Paternity Leave.
- Paid Time Off.
Diversity and Inclusion:
Wells Fargo values diversity and is committed to creating an inclusive environment for all employees. We encourage applications from all qualified candidates.
