Administrative Support Associate
5 days ago
The Front Desk Coordinator is responsible for providing exceptional customer service to associates, clients, and visitors. This role involves receiving and relaying incoming, outgoing, and internal calls, as well as referring messages to appropriate parties. The ideal candidate will have prior customer service experience and be proficient in computer software such as MS Word and MS Excel. Additionally, they will possess excellent interpersonal skills, maturity, and judgment to work harmoniously in a team environment.
Key Responsibilities:
- Greets associates, clients, and visitors in a professional and welcoming manner.
- Receives and relays incoming, outgoing, and internal calls.
- Refers messages to appropriate parties.
- Maintains records and logs.
- Performs other clerical duties as needed.
Requirements:
- Prior customer service experience.
- Proficient in computer software such as MS Word and MS Excel.
- Excellent interpersonal skills, maturity, and judgment.
Preferred Qualifications:
- Two (2) years of experience as a receptionist.
- Previous healthcare experience.
- College level courses or certifications.
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