Public Area Attendant

5 days ago


Fairport, New York, United States Woodcliff Hotel & Spa Full time
Public Area Attendant Job Description

We are seeking a detail-oriented and organized individual to join our housekeeping team as a Public Area Attendant at the Woodcliff Hotel & Spa.

Key Responsibilities:
  • Cleanliness and Presentation: Ensure all public areas, including restrooms, lobby, and hallways, are clean and well-maintained to uphold high standards of cleanliness and presentation.
  • Amenity Management: Ensure an adequate supply of amenities such as towels, toiletries, and cleaning supplies are stocked in public areas for guest use.
  • Guest Service: Respond promptly to guest requests and complaints to provide excellent customer service and enhance guest experience.
  • Maintenance and Inspections: Perform regular inspections of public areas to identify maintenance issues and report them for timely resolution.
  • Team Collaboration: Collaborate with housekeeping and maintenance teams to ensure seamless operations and a welcoming environment for guests.
Requirements:
  • Experience: Prior hotel or related experience is preferred.
  • Physical Demands: Ability to work/stand/walk for long hours, safely work with/use tools and equipment, and lift up to 50 pounds.
  • Communication: Must possess the ability to convey information and ideas clearly in English.


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