Project Manager

3 weeks ago


Chicago, Illinois, United States Hexaware Technologies Full time

About the Role:

We are seeking a highly skilled Project Manager to lead our ServiceNow projects. As a Project Manager, you will be responsible for managing and driving end-to-end ServiceNow projects, assessing ServiceNow capabilities, and leading the product roadmap aligned to client strategic objectives.

Key Responsibilities:

  • Manage multiple projects simultaneously, ensuring timely delivery and high-quality results.
  • Collaborate with stakeholders to assess project requirements, review strategies, drive decisions, implementation, and governance.
  • Develop and maintain project plans, including technical implementation plans, to deliver to program goals and objectives.
  • Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables.
  • Actively manage key program/project activities: scope, time, budget, requirements, backlog, quality management plan, and key risks/mitigation and issues management.
  • Accountable for end-to-end delivery of overall project.

Requirements:

  • 15+ years of total experience in the IT industry.
  • Strong PM with a strong understanding of the SDLC and able to do scope management, risk management, CR, schedule, etc.
  • 8 years of minimum project/program management experience in IT.
  • 3-5 years of experience in ServiceNow solution design, ITIL process consultancy, or ServiceNow product management experience.
  • Agile project management certifications preferred.
  • Exposure to complex implementation of various ServiceNow capabilities such as ITSM, GRC, Test management, Service Portals, Agile development, custom application builds, etc.
  • Comfortable with and effective use of MS Office applications, specially MS Project (proficiency expected).
  • Ability to work in an onshore/offshore model and take calls early in the morning and at night to coordinate with the team.

What We Offer:

  • Excellent health benefits with low-cost employee premium.
  • Wide range of voluntary benefits such as Legal, Identity theft, and Critical Care Coverage.
  • Unlimited training and upskilling opportunities through Udemy and Hexavarsity.

Location: Chicago, IL

Hiring: Fulltime Opportunity


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