Project Manager

4 days ago


Chicago, Illinois, United States The Judge Group Full time
Project Manager Job Description

This is a long-term contract opportunity with a hybrid work arrangement in downtown Chicago. The successful candidate will be responsible for overseeing the implementation and management of ServiceNow projects related to Service Desk and Service Management.

Key Responsibilities:
  • Lead and manage ServiceNow projects from initiation to completion, ensuring timely delivery and adherence to budget.
  • Collaborate with stakeholders to define project scope, objectives, and deliverables.
  • Develop detailed project plans, including timelines, milestones, and resource allocation.
  • Coordinate with cross-functional teams to ensure seamless integration and implementation of ServiceNow solutions.
  • Monitor project progress, identify potential risks, and implement mitigation strategies.
  • Conduct regular status meetings with project teams and stakeholders to provide updates and gather feedback.
  • Ensure compliance with ITIL best practices and company policies.
  • Provide training and support to end-users and internal teams on ServiceNow functionalities.
  • Prepare and present project reports to senior management.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT project management, with a focus on ServiceNow.
  • Strong knowledge of ITIL processes and best practices.
  • Experience with projects surrounding automation of ServiceNow.
  • Proven track record of successfully managing ServiceNow Service Desk and Service Management projects.


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