Host/Hostess - Café

4 weeks ago

Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full time
Job Title: Host/Hostess - Café

Job Type: Full-time

Description:

We are seeking a skilled and friendly Host/Hostess to join our team at the Grand Casino Hotel & Resort. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming experience for all.

Key Responsibilities:

  • Minimize confusion and disorderly sequence of guests and customers being welcomed, seated and served.
  • Enforce the chronological reception of guests and customers being received and served.
  • Ensure that all tables and dining areas are properly arranged and cleaned for the next patron's use.
  • Revisit each table after guests and customers are seated to ensure that waiters/waitresses are providing the appropriate level of attention and service.
  • Coordinate all reservations when required.
  • Provide information regarding the Citizen Potawatomi Nation, Casino, Restaurant, Hotel, Shops on the property, directions to other destinations, schedules of activities, and any other information needed by the guests and customers.
  • Ensure that Wait staff is courteous and professional toward the guests, customers and to one another.
  • Project a positive and friendly attitude at all times.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • When immediate seating is limited, record guest names and number of people in party.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.
  • Relay messages to servers and bus persons as needed.
  • Thank guests as they leave and invite them to return.
  • Must have exceptional patience and public relations skills.
  • Any additional duties as assigned by the Restaurant Manager, Food and Beverage Director, General Manager, Business Committee or representative of upper management.

Requirements:

  • Knowledge of the principles applied in the hospitality industry regarding how to make every dining experience a pleasant and memorable one for the guests and customers.
  • Knowledge of scheduling and coordinating the flow of guests and customers from entry to exit.
  • Knowledge of tabulating and computing for the appropriate charges when the level of satisfaction of the guests and customers has not been met.
  • Ability to memorize names and recognize regular guests and greet by name. Knowledge of appropriate and inappropriate methods of greeting guests and customers.
  • Knowledge of the principles of undue familiarity with guests and customers.
  • Knowledge of public health prescribed methods of hand washing, and principles of cross contamination, and food borne, air borne and cleaning cloth borne bacteria and microbe control.
  • Knowledge of the demographics of the surrounding area, state and region.
  • Knowledge of the history of the Citizen Potawatomi Nation.
  • Knowledge of the total amenities offered by the property.
  • Knowledge of appropriate and professional grooming, hygiene, dress and appearance.

  • Host/Hostess - Café

    4 weeks ago

    Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full time

    Job Title: Host/Hostess - CaféJob Type: Full-timeDescription:We are seeking a friendly and welcoming Host/Hostess to join our team at the Grand Casino Hotel & Resort. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for ensuring that they have a positive and memorable dining...

  • Host/Hostess - Sports Grill

    4 weeks ago

    Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full time

    Job SummaryWe are seeking a highly skilled and experienced Host/Hostess to join our team at the Sports Grill. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.Key ResponsibilitiesGreets guests and welcomes them to the Sports GrillManages reservations and...

  • Host

    4 weeks ago

    Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full time

    Job SummaryWe are seeking a skilled and friendly Host/Hostess to join our team at the Grand Casino Hotel & Resort. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere in our restaurant.Your primary responsibility will be to greet and seat guests, answer questions, and...

  • Host / Hostess

    2 weeks ago

    Shawnee, United States Waffle House Full time

    Waffle House - 10910 West 75th St - [Restaurant Team Member / Greeter / Weekly Pay / PTO + Medical-Dental-Vision-Life] As a Host/Hostess at Waffle House, your responsibilities will include: Serving as the Customer's first impression; Greeting all incoming customers; Assisting Customers to find a table; Managing the order of waiting Customers; Stocking and...

  • Host / Hostess

    2 weeks ago

    Shawnee, United States Waffle House Full time

    Waffle House - 10910 West 75th St - [Restaurant Team Member / Greeter / Weekly Pay / PTO + Medical-Dental-Vision-Life] As a Host/Hostess at Waffle House, your responsibilities will include: Serving as the Customer's first impression; Greeting all incoming customers; Assisting Customers to find a table; Managing the order of waiting Customers; Stocking and...

  • Host or Hostess

    2 weeks ago

    Shawnee, United States Marriott International Inc Full time

    Additional InformationPart Time, Evening Shift and weekends Job Number24186325 Job CategoryFood and Beverage & Culinary LocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Greet guests and determine the...

  • Host or Hostess

    2 weeks ago

    Shawnee, United States Marriott International Inc Full time

    Additional InformationPart Time, Evening Shift and weekends Job Number24186325 Job CategoryFood and Beverage & Culinary LocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Greet guests and determine the...

  • Host or Hostess

    2 weeks ago

    Shawnee, United States Marriott International Inc Full time

    Additional InformationDay Shift Job Number24160345 Job CategoryFood and Beverage & Culinary LocationSheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States, 64108VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Greet guests and determine the number in their party. Seat...

  • Host or Hostess

    2 weeks ago

    Shawnee, United States Marriott International Inc Full time

    Additional InformationPart Time, Evening Shift and weekends Job Number24186325 Job CategoryFood and Beverage & Culinary LocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Greet guests and determine the...

  • Host or Hostess

    3 weeks ago

    Shawnee Mission, United States Marriott International, Inc Full time

    Additional InformationPart Time, Evening Shift and weekendsJob Number24186325Job CategoryFood and Beverage & CulinaryLocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Greet guests and determine the number in...

  • Host or Hostess

    3 weeks ago

    Shawnee Mission, United States Marriott International, Inc Full time

    Additional InformationPart Time, Evening Shift and weekendsJob Number24186325Job CategoryFood and Beverage & CulinaryLocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Greet guests and determine the number in...