Host

4 weeks ago


Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full time
Job Summary

We are seeking a skilled and friendly Host/Hostess to join our team at the Grand Casino Hotel & Resort. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere in our restaurant.

Your primary responsibility will be to greet and seat guests, answer questions, and provide exceptional customer service. You will also be responsible for managing reservations, coordinating with servers, and maintaining a clean and organized dining area.

If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Greet and seat guests in a timely and friendly manner
  • Answer questions and provide information about our menu, services, and amenities
  • Manage reservations and coordinate with servers to ensure seamless service
  • Maintain a clean and organized dining area, including tables, chairs, and floors
  • Provide exceptional customer service and respond to guest complaints in a professional and courteous manner
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Knowledge of customer service principles and practices
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • High school diploma or equivalent required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • A chance to work with a diverse and talented team

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