Cannabis Delivery Specialist

3 weeks ago


Sacramento, California, United States Ohana Cannabis Co. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cannabis Delivery Dispatcher/Customer Service Specialist. As a key member of our dispatch team, you will be responsible for ensuring that each customer receives outstanding service by providing a positive and friendly experience over the phone.

Key Responsibilities
  • Help patients and customers navigate the ordering process while always providing the highest level of customer service.
  • Heavy internal and external communications are a meaningful part of this role.
  • While understanding and embracing the Mission of Ohana, affiliate organization(s), their role in the industry, and local and greater communities.
Requirements
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Retail, delivery, cash handling, and customer service experience.
Working Conditions
  • Work is performed in a retail location, warehouse, or off-site training facility.
  • The work environment may be very loud and fast-paced. This could involve close quarters and possible contact with onsite delivery staff.
What We Offer
  • Salary: $16-$18 per hour, overtime, and competitive performance bonus opportunities.


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