Pharmacy Operations Manager

3 weeks ago


Carpentersville, Illinois, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow and a positive patient experience.

Key Responsibilities
  • Oversee the selection, scheduling, and development of pharmacy technician personnel
  • Lead training, coaching, and performance management of pharmacy technicians
  • Make decisions regarding performance management, including discipline and termination
  • Assist pharmacist in the delivery of patient care, including patient registration, prescription data entry, and preparation of medications for patients
  • Complete patient and physician calls under the supervision of a pharmacist
  • Exercise independent judgment to delegate, direct, and assign non-clinical work in the pharmacy
  • Ensure tasks are completed on-time and hold others accountable for efficient workflow
  • Manage core pharmacy workflow and drive excellence in pharmacy operations
  • Coordinate and organize pharmacy daily schedule of activities
  • Recommends allocation of pharmacy hours
  • Assure the pharmacy is clean, neat, orderly, and stocked with adequate supplies
  • Under the direction of the pharmacist, exercise independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure
  • Manage annual inventory preparation
  • Accountable for completion of non-clinical patient calls
  • Drive new technology/process roll out, champion change, and engage team around action planning
  • Assure proper operation and maintenance of pharmacy department equipment
  • In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place
Requirements
  • High School Diploma, GED, or equivalent
  • PTCB or ExCPT certification (except in Puerto Rico)
  • One year of work experience as a pharmacy technician in a retail or hospital setting
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours
Preferred Qualifications
  • Previous people management/leadership experience
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation

This role will remain open until filled. To review benefits, please click here. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser.



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