Windows IT Support Specialist
3 days ago
About Our Company
Powder River Industries is a leading technology company based in Washington D.C. We provide innovative solutions to our customers and are committed to delivering exceptional results.
Job Description
We are seeking a highly skilled Senior Windows Systems Engineer to join our team. As a Senior Windows Systems Engineer, you will be responsible for providing advanced knowledge and administration of Windows Active Directory, including trusts, functional levels, and migrations. You will also develop and submit change requests and track completion for software upgrades and patches.
Responsibilities
- Research and collaborate with team members on resolutions for issues and act as escalation for support issues.
- Provide advanced knowledge and administration of Windows Active Directory, including trusts, functional levels, and migrations.
- Develop and submit change requests and track completion for software upgrades and patches.
- Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
- Configure and add new services as necessary.
- Monitor system/server resources, including performance, capacity, availability, serviceability, and recoverability.
- Understand IIS and related web technologies.
- Ability to install, upgrade software, configure, and perform general system maintenance on servers and other systems.
- Analyze, diagnose, and recommend corrective measures on server/systems.
- Work with vendors to resolve system configuration problems and other issues.
- Understand network and server design and possess the ability to suggest modifications for the purpose of improving performance and reliability.
- Ability to record all relevant designs and implementation diagrams, schemas, and documents clearly and succinctly.
- Manage vulnerability and reports and remediate as required.
- Install SSL certificates on Windows.
Requirements
- 5-7 years of experience as a Systems Engineer or System Administrator at a senior level.
- Ability to interact with high-level VIP officials.
- Competent to work in all areas of system administration on MS Stack.
- Excellent verbal and written communication skills.
- Strong customer service skills, supporting novice to advanced users.
- Experience with VMware infrastructure and knowledge of remote monitoring and change.
- SCCM and SCOM.
- Experience with Active Directory, Active Directory Federation Services, Active Directory Certificate Services.
- Experience with creating, maintaining, and applying Group Policy.
- Experience with Microsoft Exchange, Microsoft SfB, Microsoft SharePoint, and Microsoft Hyper-V.
- Experience with VMware vSphere and VMware vCenter.
- Experience with Citrix XenApp.
- Experience with PowerShell, Windows Print Services, Windows File and Folder Sharing, and Windows Failover Clustering.
- Must have a Top-Secret Clearance and must be willing to maintain a polygraph.
- Demonstrated technical skills.
- High attention to detail with a proven ability to analyze and problem-solve.
- Bachelor's degree in computer science, information technology, or other related field.
- Will be required to be on call. Surge support outside of normal business hours (EST) will be required.
Salary Range: $120,000 - $180,000 per year.
Why Work with Us?
Powder River Industries offers a dynamic and challenging work environment that provides opportunities for growth and development. We believe in recognizing and rewarding our employees' hard work and dedication.
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