Restoration Team Lead
3 weeks ago
Servpro of Sussex County is seeking a highly skilled Restoration Supervisor to join our team.
Key Responsibilities- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
- Valid driver's license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
As a Restoration Supervisor at Servpro of Sussex County, you will be responsible for coordinating and performing production processes, managing customer and client experience, and ensuring quality control. You will also be responsible for communicating clear expectations to restoration technicians, supervising their activities, and documenting a detailed and accurate job file. Additionally, you will be responsible for managing labor and consumable item usage on assigned projects, communicating with restoration project manager and office staff on project progress and issues, and following all OSHA guidelines for job safety. If you have a valid driver's license, a high school diploma/GED (preferred), and at least 1 year of experience in cleaning, restoration, or construction, we encourage you to apply. IICRC certification is a plus, but not required.
Servpro of Sussex County offers a competitive compensation package, including a starting salary of $23.00 per hour. We are an equal opportunity employer and welcome applications from diverse candidates.
If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
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